About Us
Locally Owned and Privately Held Since 2001
5NINES has been helping our partners enjoy technology by providing enterprise-level IT services normally out of reach to small and medium-size businesses. Unlike the big box cloud service providers, we’ll come to you when you need us.

5NINES can help bring your technology closer to perfection.
Why work with 5NINES?
We started 5NINES in 2001 with three people and an idea to bring tech support to local companies. For 18 years now, we stayed true to that promise and expanded our services to include VOIP, internet, Cloud VPS hosting, web development, Cybersecurity and a commercial data center to over 200 local businesses.
It is no secret, we love technology. We want you to love it too which is why we have been helping businesses, like yours, take advantage of all that technology can provide. We focus on understanding your business’ mission so we can provide a solution that not only meets your needs, but makes your job easier overall.
Why work with 5NINES?
Since opening in 2001, we pride ourselves on our extensive security expertise. 5NINES cares about your compliance and cyber security and we have the tools you need to get your company on track.
- We are proud to partner with the WMEP and the WICMP
- We work with top cybersecurity partners like CheckPoint, VMWare and Cisco
- We are audited annually by NIST security controls
- We believe in and apply the strict NIST 800-171 standards
Getting you to enjoy technology is our mission
5NINES provides knowledge, solutions and leadership to help our customers solve problems, save money, and leverage emerging technologies to their fullest potential.
Don’t be fooled by our relaxed culture. Our team is sharp, straight forward and eager to assist. When you work with us you’ll see our values are intrinsic. We promise:
Reliability
It’s why we call ourselves 5NINES
Integrity
We are honest and principled
Adaptability
Technology is constantly changing- we have to change with it
Compassion
We care deeply about success of everyone we work with
Getting you to enjoy technology is our mission
5NINES provides knowledge, solutions and leadership to help our customers solve problems, save money, and leverage emerging technologies to their fullest potential.
Don’t be fooled by our relaxed culture. Our team is sharp, straight forward and eager to assist. When you work with us you’ll see our values are intrinsic. We promise:
Reliability
It’s why we call
ourselves 5NINES
Adaptability
Technology is constantly
changing- we have to
change with it
Integrity
We are honest
and principled
Compassion
We care deeply
about success of
everyone we work with
We are good, but our people make us great.
We aren’t just experts. We are a solid group of tech enthusiasts who enjoy working with others. Connecting with you is just as important as connecting your network.
How Can We Help You?
Tech Support
Got a tech issue or tech emergency? Contact our support desk.
Billing Questions
Contact Billing for any questions about invoices or payments.
Sales Inquiries
Start here if you want to purchase or learn more about our services.
General Inquiries
Questions or comments? Drop us a line. Let's chat.
Get an IT Partner
You Can Trust
EMAIL
inquiry@5nines.com
PHONE
608.512.1000
ADDRESS
316 West Washington
Suite 600
Madison, WI 53703