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Tech Support
Got a tech issue or tech emergency? Contact our support desk.
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Contact Billing for any questions about invoices or payments.
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Questions or comments? Drop us a line. Let’s chat.
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You Can Trust
SUPPORT
support@5nines.com
EMAIL
inquiry@5nines.com
PHONE
608.512.1000
CAREERS
jobs@5nines.com
ADDRESS
316 West Washington
Suite 600
Madison, WI 53703
5NINES business office is located at 316 West Washington Ave, #600 on the sixth floor.
The data center and free visitor parking is located at 222 West Washington Ave in Madison.
Please feel free to enter the visitor garage (Level 1P) at the intersection of Henry St. and West Washington Ave. You will see the gate upon entering the structure, you will park in this area, and we will provide a parking token during the meeting.
Additionally, street and city ramp parking are available.
NOTE: If you are a current 5NINES customer, and this is an emergency, please call our emergency phone number that is in your customer user guide. Afterhours and during weekends, support tickets created here are reviewed and addressed within one business day.