Process & Tools
How We Do IT
It doesn’t matter if we are installing internet or building a website, our goals are the same: making sure your organization is operating at a level that is stress free while delivering beneficial results. Getting to know your organization is the first step in determining what works best for you. You will work closely with a project manager who will guide you through the process, while our personable experts work with your team to develop and implement a strategy that will leverage your business.
1. Account Management
Each client is assigned a dedicated Account Manager and Project Lead
2. Define Project
Project plans, deliverables, tasks, timeline, and resources are clearly defined
3. Kickoff Meeting
Kickoff meeting with client to review and solidify planning, visibility of details in client portal system, escalation process
Roll up our sleeves and get to work on the core of the project.
5. Review Progress
Regular meeting with client to review progress and issues
Train and/or mentor client and 5NINES staff
Handover to support and SLA activation
Managing your company is enough of a task. Let 5NINES handle the technology related ones. We make IT easy because IT is what we do. In fact, nobody does IT better. We can assist in a number of areas.
Get an IT Partner You Can Trust
316 West Washington
Madison, WI 53703