Got a tech emergency?

Don’t panic. We are here to help! You don’t have to have a service agreement in order for us troubleshoot an issue. Give us a call and let us know the details of the problem. We will roll up our sleeves and provide a quote. Our knowledgeable consultants will swoop in and get you back up and running.

We are organized and quick to respond

We use a multi-tiered approach to getting the job done. We will get you back up and running as soon as possible.

Severity LevelResponse:
Business Hours
After hours
Complete Outage1 hour1 hourASAP
*Partial Outage1 hourNext Bus. DayBest Effort
Degraded4 hourNext Bus. DayScheduled
Change request24 hourNext Bus. DayScheduled

Contact our Support Desk

Click the “CONTACT SUPPORT” button below to submit a support ticket, or to access other contact options.

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Need to create a service ticket?

Email support directly at


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222 West Washington
Suite 170
Madison, WI 53703