BOSTON, Mass. (FBI) – As more people are using video-teleconferencing (VCT) platforms to communicate with their co-workers, family and friends, the Federal Bureau of Investigation is warning citizens of possible hijacks of online conference applications. In Massachusetts, there have been two incidents during the school virtual classroom conference using the popular VTC software Zoom.

While many companies and organizations are moving their meetings to online platforms like Zoom, cyber criminals see the opportunity to steal financial information or business sensitive data. The FBI recommends securing your connection and following these steps to mitigate possible threats:

  • Do not make meetings or classrooms public. In Zoom, there are two options to make a meeting private: require a meeting password or use the waiting room feature and control the admittance of guests.
  • Do not share a link to a teleconference or classroom on an unrestricted publicly available social media post. Provide the link directly to specific people.
  • Manage screensharing options. In Zoom, change screensharing to “Host Only.”
  • Ensure users are using the updated version of remote access/meeting applications. In January 2020, Zoom updated their software. In their security update, the teleconference software provider added passwords by default for meetings and disabled the ability to randomly scan for meetings to join.
  • Lastly, ensure that your organization’s telework policy or guide addresses requirements for physical and information security.

Full report can be found on the FBI official website at www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic

In addition, 5NINES offers several services that provide employee training, if you have any questions, please contact us at  inquiry@5nines.com .